Studio Language Courses (Cambridge)
Ltd
Trading as Studio Cambridge
Adult Learners
These Terms and Conditions apply both to the student
and to his or her parent or legal guardian if the
student is under 18 years of age (the person who signs
the application form.) The words "you" and
"your" apply to both the student and his
or her parent or legal guardian.
If the applicatn is under 18 years of age, his or
her parent or legal guardian must sign the application
form.
Terms of Business
Your application 1. The current brochure and
"Course Dates and Fees" leaflet supersede
all previous versions.
2. It is our policy to deal with all matters relating
to your enrolment in a fair and open manner.
3. We undertake to offer our courses and services
as described in our current brochure.
4. We do not accept responsibility for the provision
of any services that are not expressly mentioned in
our current brochure.
5. All courses are offered subject to demand.
6. Where insufficient bookings lead us to cancel
any course mentioned in the brochure, we will make
every effort to offer any you an alternative course.
7. If we are unable to accept your application for
enrolment, we will offer you an alternative course
or course start date or suggest a similar course at
a comparable school. If these are not acceptable to
you, we will refund all fees paid.
8. We reserve the right not to accept any application.
In the event that your application is declined, all
monies received will be refunded in full.
9. Once your application has been received, and the
enrolment confirmed, a binding contract exists between
you and Studio Cambridge
10. Once a contract exists, all fees and accommodation
charges are due for the full period of your course.
Payments may not be made in instalments.
11. All fees must be received by Studio Cambridge
not less than four weeks before the start of your
course. Failure to comply with our payment terms will
result in your enrolment being cancelled.
12. In compliance with British government regulations,
the School will not accept cash payments in excess
of €15,000 or equivalent.
13. We reserve the right not to admit you to a course
where the appropriate payment has not been received.
14. You must pay any bank charges incurred in making
the payment to the school.
15. Any change that results in additional charges
must be paid for before the change is implemented.
Visas
16. If you come from a country where nationals are
required to be in possession of a visa to enter the
United KIngdom, it is your responsibility to obtain
that visa. On receipt of your application, plus the
deposit of £300 or full fees, we will confirm
receipt of the application and a place on the course
will be kept open for you. The booking itself will
not be confirmed until you inform the school that
you are in possession of a visa.
17. On request, we will give you a letter confirming
that your application has been received. The confirmation
can be used to support an application for a visa.
18. If your application for a visa is unsuccessful,
we will refund all monies upon receipt of a copy of
the letter of refusal from the British authorities
(British Consultate or Visa Section of a British Embassy).
If an appeal process is available to you, we will
only make the refund when the appeal has been unsuccessful.
Your course
19. All students are expected to complete the course
on which they have enrolled and to attend all classes.
If you fail to do so we may advise your parents or
legal guardians and the British Home Office of your
non-compliance with these conditions.
20. If you are dissatisfied with a course, or any
aspect of the other services offered by Studio Cambridge,
you must bring that dissatisfaction to the attention
of the Course Director as soon as possible in order
that a solution may be found without delay.
21. Once a complaint has been brought to our attention,
we will make every effort to resolve the problem within
24 hours.
22. If you are still not happy with the situation,
you may ask for the matter to be referred to the Operations
Director, who will give a decision within 24 hours.
23. We will not accept a complaint after the end
of the relevant course, if it has not been brought
to our attention as explained at (20) above.
24. We expect all our students to be well-motivated,
polite and considerate towards others, especially
their host families, and to observe such rules as
are at the time in force.
25. We reserve the right to ask any student who does
not comply with 24 above to leave the programme. In
this case, no refund of fees will be made.
26. We reserve the right to cancel the enrolment
of any student whose attendance is unsatisfactory.
In this case no refund of fees will be made.
27. In the event that a student is required to leave
his/her course, Studio Cambridge will inform the appropriate
authorities (such as the Home Office).
28. By enrolling you on a Studio course, your parents
or legal guardians are granting you permission to
attend any activities organised by the school.
29. We do not accept liability for the loss of, or
damage to, any person's property while on the school's
premises. We do not accept any liability for loss
or damage in which our students are involved.
30. We will hold you liable for any wilful damage
you may cause and you will be asked to pay for the
cost of repair or replacement.
31. With a minimum of four weeks' notice and the
agreement of the Director of Studies or Principal,
students on courses of 20 weeks or longer may take
a break in their studies. Accommodation and tuition
fees will not be charged during this period. Subject
to your hosts' agreement, you may return to, and leave
your belongings at, your homestay. In this case, as
fee will be charged.
32. We shall not be liable to you in the event that
any service contracted to be supplied becomes impossible
to supply because of any circumstances, such as industrial
dispute, that are outside our control.
Cancellation of your application
33. If we receive cancellation of your course, in
writing, more than four weeks before the course starts,
you will be responsible for paying just the Registration
Fee of £50.
34. If you cancel a course, in writing, and we receive
this notification less than four weeks before the
course starts, or if you fail to cancel, you will
be responsible for paying the Registration Fee and
Deposit (a total of £300)
35. If we do not receive your cancellation in writing,
or do so after the course in which you are enrolled
has started, your cancellation will be treated as
"termination" of the course. The conditions
pertaining to termination are given in sections 38
to 40..
36. Please note: the insurance policy (included in
the fees) covers you for cancellation due to illness
or any other compelling reasons. If you are eligible
for a refund under this insurance, no further refund
will be made by the School. Details of the insurance
are available from Studio Cambridge.
37. If you apply for a visa and your application
is unsuccessful, we will refund all monies paid upon
receipt of a copy of the letter of refusal from the
British authorities (British Consulate or Visa Section
of a British Embassy). If an appeal process is available
to you, we will only make the refund when the appeal
has been unsuccessful.
Termination of your course
38. If you wish to withdraw from a course once it
has started, you must give four weeks' written notice
or make payment of Tuition and Accommodation and Student
Life fees in lieu of notice.
39. A refund will be made of:
(a) 50% of the Tuition fees for the unused portion
of the course in excess of the four weeks' notice
period; and
(b) 100% of the Accommodation and Student Life fees
for the unused portion of the course in excess of
the four weeks' notice period.
40. Please note that the insurance policy (included
in the Accommodation and Student Life fees) covers
you for withdrawal from a course due to illness or
for any other compelling reason. If you are eligible
for a refund under the provisions of this insurance,
no further refund will be made by the School. Details
of the insurance are available from Studio Cambridge.
Refunds
41. Refunds will be made only to the person (such
as a parent) or organisation (such as your company
or a Studio Cambridge agent) from whom we received
the fees. Refunds can only be made to you directly
if you originally paid the fees yourself, or with
the authorisation of the person or organisation that
did so.
42. Refunds will note be given for any part of the
programme (such as an excursion) missed because of
your arrival, departure or other travel arrangements.
43. All refunds will be made in £ Sterling
or € Euros, at the discertion of the School.
Any bank or other charges payable will be deducted
from the money refunded to you.
44. Any other refund will be based on the published
fees for the length of the course taken.
Your agreement to these terms and conditions
45. By signing the application form, you or your
parent(s) or legal guardian(s) authorise Studio Cambridge
to take appropriate action in the case of a medical
emergency and acknowledge that you or they are responsible
for paying all costs incurred. You or they also grant
permission to any medical practitioner to examine
you, treat you and to make referrals as required.
46. Signing the application form implies your understanding
and acceptance of these Terms and Conditions, and
of the information contained in the current brochure,
the Course Dates and Fees, and the application form.
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Adult Learners printable application form
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